{ "componentChunkName": "component---src-templates-support-support-article-js", "path": "/consumer/support/dual-sim-status-icon/", "result": {"data":{"datoCmsSite":{"faviconMetaTags":{"tags":[{"tagName":"link","attributes":{"rel":"apple-touch-icon","sizes":"57x57","href":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=57&h=57&auto=format"}},{"tagName":"link","attributes":{"rel":"apple-touch-icon","sizes":"60x60","href":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=60&h=60&auto=format"}},{"tagName":"link","attributes":{"rel":"apple-touch-icon","sizes":"72x72","href":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=72&h=72&auto=format"}},{"tagName":"link","attributes":{"rel":"apple-touch-icon","sizes":"76x76","href":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=76&h=76&auto=format"}},{"tagName":"link","attributes":{"rel":"apple-touch-icon","sizes":"114x114","href":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=114&h=114&auto=format"}},{"tagName":"link","attributes":{"rel":"apple-touch-icon","sizes":"120x120","href":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=120&h=120&auto=format"}},{"tagName":"link","attributes":{"rel":"apple-touch-icon","sizes":"144x144","href":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=144&h=144&auto=format"}},{"tagName":"link","attributes":{"rel":"apple-touch-icon","sizes":"152x152","href":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=152&h=152&auto=format"}},{"tagName":"link","attributes":{"rel":"apple-touch-icon","sizes":"180x180","href":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=180&h=180&auto=format"}},{"tagName":"meta","attributes":{"name":"msapplication-square70x70","content":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=70&h=70&auto=format"}},{"tagName":"meta","attributes":{"name":"msapplication-square150x150","content":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=150&h=150&auto=format"}},{"tagName":"meta","attributes":{"name":"msapplication-square310x310","content":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=310&h=310&auto=format"}},{"tagName":"meta","attributes":{"name":"msapplication-square310x150","content":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=310&h=150&auto=format"}},{"tagName":"link","attributes":{"rel":"icon","sizes":"16x16","href":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=16&h=16&auto=format","type":"image/png"}},{"tagName":"link","attributes":{"rel":"icon","sizes":"32x32","href":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=32&h=32&auto=format","type":"image/png"}},{"tagName":"link","attributes":{"rel":"icon","sizes":"96x96","href":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=96&h=96&auto=format","type":"image/png"}},{"tagName":"link","attributes":{"rel":"icon","sizes":"192x192","href":"https://www.datocms-assets.com/50740/1629889302-favicon.png?w=192&h=192&auto=format","type":"image/png"}},{"tagName":"meta","attributes":{"name":"application-name","content":"Truphone"}}]}},"datoCmsSupportIndex":{"searchKey":"Consumer","url":"/consumer/support/","relatesToText":"Relates to","viewsText":"Views","supportProducts":[{"id":"16303147"}],"contactSupportTitle":"Our award-winning support staff are available 24/7/365","contactSupportCtas":[{"title":"","text":"Contact us","href":"/consumer/support/contact-support/"}],"feedbackEnabled":true,"feedbackTitle":"Was this article helpful?","feedbackYes":"Yes","feedbackNo":"No","feedbackHelpfulMessage":"Thank you for your feedback. ","feedbackNotHelpfulMessage":"Sorry to hear that.","feedbackNotHelpfulTextboxPlaceholder":"How can we improve it?","feedbackNotHelpfulCtaText":"Submit","feedbackCharactersRemaining":"{count} characters remaining","feedbackCharactersRemainingSingular":"{count} character remaining"},"datoCmsSupportArticle":{"seoMetaTags":{"tags":[{"tagName":"title","content":"Dual SIM status icon | Truphone"},{"tagName":"meta","attributes":{"property":"og:title","content":"Dual SIM status icon"}},{"tagName":"meta","attributes":{"name":"twitter:title","content":"Dual SIM status icon"}},{"tagName":"meta","attributes":{"name":"description","content":"How to see the signal strength of each phone line."}},{"tagName":"meta","attributes":{"property":"og:description","content":"How to see the signal strength of each phone line."}},{"tagName":"meta","attributes":{"name":"twitter:description","content":"How to see the signal strength of each phone line."}},{"tagName":"meta","attributes":{"name":"twitter:card","content":"summary"}},{"tagName":"meta","attributes":{"property":"article:modified_time","content":"2022-08-02T08:40:46Z"}},{"tagName":"meta","attributes":{"property":"article:published_time","content":"2021-11-24T09:00:00Z"}},{"tagName":"meta","attributes":{"property":"og:locale","content":"en_EN"}},{"tagName":"meta","attributes":{"property":"og:type","content":"article"}},{"tagName":"meta","attributes":{"property":"og:image","content":"https://www.datocms-assets.com/50740/1642586127-truphone-social.png?w=1000&fit=max&auto=format"}},{"tagName":"meta","attributes":{"name":"twitter:image","content":"https://www.datocms-assets.com/50740/1642586127-truphone-social.png?w=1000&fit=max&auto=format"}},{"tagName":"meta","attributes":{"property":"og:image:width","content":512}},{"tagName":"meta","attributes":{"property":"og:image:height","content":256}}]},"title":"Dual SIM status icon","subtitle":"How to see the signal strength of each phone line.","content":"

When you have installed your eSIM successfully and are connected, you will see a second set of signal strength bars at the top of your phone.

\n

\n

Find out what the status icons mean.

\n

From the top of the phone, swipe down to show your Control Center. You can see each line, and the strength of the signal.

\n
\n \n \n \n \n \n \n \n \n \n \n \n \n \n
When Provider 1 is in use, the other line will show No Service.The status bar shows that the device is connected to Wi-Fi and Provider 2 is using Wi-Fi Calling.With Allow Mobile Data Switching turned on, the status bar shows that Network provider 1 is using 5G, and Network provider 2 is using the mobile data of Network provider 1 and has Wi-Fi calling enabled.
\n
\n

You can also see your active phone lines from Settings > Mobile or Cellular.

","articleType":{"title":"Guides"},"category":{"title":"Managing eSIM on your phone"},"supportProducts":[{"id":"16303147","title":"My Truphone","icon":{"url":"https://www.datocms-assets.com/50740/1643196293-phone.svg"},"url":"my-truphone"}],"meta":{"firstPublishedAt":"2021-11-24T09:00:00.000+00:00"},"slug":"dual-sim-status-icon"},"allDatoCmsSupportIndex":{"edges":[{"node":{"id":"16302215","url":"/consumer/support/","supportProducts":[{"id":"16303147"}]}},{"node":{"id":"16301800","url":"/premium-support/","supportProducts":[{"id":"16306377"}]}},{"node":{"id":"16302222","url":"/support/","supportProducts":[{"id":"16306340"},{"id":"16302507"},{"id":"16301399"}]}}]},"allDatoCmsSupportArticle":{"edges":[{"node":{"id":"16302233","title":"Dual SIM status icon","slug":"dual-sim-status-icon","supportProducts":[{"id":"16303147"}],"position":23}},{"node":{"id":"16301606","title":"Switching between SIMs","slug":"switching-between-sims","supportProducts":[{"id":"16303147"}],"position":22}},{"node":{"id":"16302025","title":"Deleting and reinstalling an eSIM","slug":"deleting-and-reinstalling-an-esim","supportProducts":[{"id":"16303147"}],"position":24}},{"node":{"id":"16301822","title":"Transferring an eSIM","slug":"transferring-an-esim","supportProducts":[{"id":"16303147"}],"position":25}}]}},"pageContext":{"locale":"en","noIndex":null,"indexId":"16302215","articleId":"16302233","articleCategoryId":"16301723","consumer":true,"menu":{"dark":true,"consumer":true,"menuItems":[],"tabs":[],"languages":{"text":"EN","items":[{"selected":true,"text":"English","href":"/consumer/support/dual-sim-status-icon/"}]},"support":{"type":"support","text":"Support","items":[{"title":"","text":"Support Center","href":"/consumer/support/","target":null},{"title":"","text":"Contact Support","href":"/consumer/support/contact-support/","target":null}]}},"footer":{"consumer":true,"copyright":"TP Global Operations Limited is a company registered in England and Wales, with company registration number 14109189. Registered address: 109 FARRINGDON ROAD, LONDON, EC1R 3BW, UNITED KINGDOM. VAT No. GB 418425009.","languages":[{"selected":true,"text":"English","href":"/consumer/support/dual-sim-status-icon/"}],"list":[{"title":"Products","children":[{"text":"Smartphone plans","title":"","href":"/consumer/esim-for-smartphone/","openTab":false}]},{"title":"Support","children":[{"text":"Support center","title":"","href":"/consumer/support/","openTab":false},{"text":"Contact support","title":"","href":"/consumer/support/contact-support/","openTab":false}]},{"title":"Legal","children":[{"text":"All Legal","title":"","href":"/legal/","openTab":false},{"text":"Terms & conditions","title":"","href":"/legal/website-terms-and-conditions/","openTab":false},{"text":"Privacy policy","title":"","href":"/legal/privacy-policy/","openTab":false}]}]},"cookiePrompt":{"cookie":true,"title":"We use cookies","content":"

We use cookies and similar tools to enhance your experience, provide our services, deliver relevant advertising and make improvements. If you wish to choose or remove specific cookies, simply press “Manage cookies” to make any changes. More information can be found in our cookie policy.

","acceptText":"Accept all","saveSelectionText":"Save settings","manageText":"Manage cookies","preferenceTitle":"Cookie preferences","preferences":[{"id":"Essential","title":"Essential","description":"These cookies are necessary for the proper functioning of our website."},{"id":"Analytical","title":"Analytical","description":"These help us improve the website by collecting and analyzing information anonymously."},{"id":"Marketing","title":"Marketing","description":"These cookies help us provide you with tailored marketing content and offers."}]}}}, "staticQueryHashes": []}